The need to be vaccinated against Covid-19 is paramount. Possibly mandatory for employment in certain situations, useful for entry into many venues domestically and significant in determining international travel eligibility. Along with which isolation and testing regimes are required for the destination country, transit countries and country of origin if a return trip is planned. Clearly, vaccination passports for international travel are now a reality.
Currently, pre-departure Covid-19 testing is mandatory for most long-distance travellers prior to their departure for New Zealand with exceptions limited to enfants, those with medical conditions and a number of neighbouring countries.
Our Christchurch Immigration member, Mary Noonan of Heartland Immigration shares about the reality of the possible requirement of vaccination passports for international travel.
Vaccination Passports in New Zealand
The question remains unanswered as to the next step as to whether Covid-19 vaccination will be made mandatory for entry to New Zealand. Many New Zealanders are quick to reference Section 18 of the New Zealand Bill of Rights 1990 which gives citizens the right to enter New Zealand. Individual rights are not always absolute particularly during a worldwide health crisis when preserving life and livelihoods takes priority.
Nevertheless, it is unlikely that New Zealanders and their nearest and dearest will be banned because they are not vaccinated or unable to be vaccinated. They however may need to undergo additional testing, longer MQ and generally less flexible options than those who are vaccinated.
Those who need a visa are however a different category in that immigration legislation. Regulations and instructions all explicitly require that approvals are not forthcoming if the applicant is likely to pose a health risk. Making vaccination mandatory is reasonable and pragmatic although provision for those unable to be vaccinated for genuine medical reasons is a necessity.
Vaccination passports are coming and are likely to be an application on the travellers’ smartphone, or for those without smartphones, will need to print a hard copy before beginning their journey. Think of the boarding pass Air New Zealand currently uses.
Vaccination Passport as a Global Standard
Many countries, including New Zealand, according to Prime Minister Jacinda Ardern, are working on a Covid-19 vaccine passport to allow their nationals to travel around the world, however, a global standard is yet to be developed or perhaps more accurately, agreed upon.
The UK has the NHS COVID Pass, in digital format or hard copy version, administered by that Government’s public health service. On the continent, all 27 members of the EU along with Switzerland, Iceland, Norway and Liechtenstein have the EU Covid Certificate again in digital or hard copy. Japan already has a vaccination certificate recognised by Italy, Austria, Turkey, Bulgaria, and Poland. Australia will have these available in October.
The airline industry has been proactive with Air New Zealand trialling, when trans-Tasman travel was available, an application developed by the International Air Transport Association (IATA). While that particular bubble has well and truly been burst, valuable insight was gained. More recently IATA also began a two-week trial of its Digital Travel Pass on flights between Singapore and London and Qantas has already declared they plan to exclude travellers who aren’t vaccinated.
The world will reopen to international travel and we can all prepare for this by promoting Covid-19 vaccinations.
Opposite to Europe’s summer holiday, Australia has entered full Winter hibernation with about 60% of the population stuck at home because of the ongoing lockdown.
Travel waivers had seen some changes to its process. There has been update son border closure as well. Visa Executive, our Melbourne immigration member, is hoping that 2022 will bring an easing of our border restrictions and the ability to welcome expats back to Australia once again.
Immigration in Australia is seeing some challenges as the county is preventing its citizens and permanent residents from leaving the country except in “exceptional circumstances” where they can demonstrate a “compelling reason.”
Here are the things you should consider when entering and leaving the borders of Australia.
A person cannot come to Australia unless:
- in an exempt category * – see definition below
- granted an individual exemption* to the current travel restrictions (see details below) or
- travelling within the Safe Travel Zonesuch as New Zealand under quarantine-free travel arrangements.
Restrictions on temporary visa holders entering Australia.
A person may be granted an individual exemption* if they are:
The Commissioner of the Australian Border Force and decision makers may grant you an individual exemption if you are:
- a foreign national travelling at the invitation of the Australian Government or a state or territory government authority for the purpose of assisting in the COVID-19 response
- a foreign national whose entry into Australia would be in the national interest, supported by the Australian Government or a state or territory government authority
- providing critical or specialist medical services, including air ambulance, medical evacuations and delivering critical medical supplies
- a foreign national with critical skillsor working in a critical sector in Australia
- a foreign national sponsored by your employer to work in Australia in an occupation on the Priority Migration Skilled Occupation List (PMSOL)
- military personnel, including those who form part of the Status of Forces Agreement, Commonwealth Armed Forces, Asia Pacific Forces and Status of Armed Forces Agreement
- a person who resides on a vessel that seeks safe port at the closest appointed port for reprovisioning or safety reasons for a limited duration, supported by the relevant State or Territory government where safe haven is sought
- students who have been selected to take part in an International Student Arrivals Plan that has been approved by the relevant state or territory government, and endorsed by the Department of Education, Skills and Employment as satisfying the Protocols and Preconditions for International Student Arrivals.
- students who are in their final three years of study of a medical university degree, who have evidence of a confirmed placement in an Australian hospital or medical practice. The placement must commence within the next two months, and provide medical services to the Australian public.
- a student completing year 11 and 12, with endorsement from the Department of Education, Skills and Employment (DESE), and support from the relevant state or territory government health and education authorities. Further information regarding this process can be found at the Department of Education, Skills and Employment website.
- a student in your final two years of study of a dental, nursing or allied health profession university degree, where you have evidence of a confirmed placement in an Australian hospital or medical practice which begins within the next two months.
- travelling for compassionate and compelling reasons.
What is a critical skill ?
A critical skill is deemed to be one of the below areas:
The Commissioner of the Australian Border Force may grant an individual exemption if you are a non-citizen:
- travelling at the invitation of the Australian Government or a state or territory government authority for the purpose of assisting in the COVID-19 response
- providing critical or specialist medical services, including air ambulance, medical evacuations and delivering critical medical supplies
- with critical skills required to maintain the supply of essential goods and services (such as in medical technology, critical infrastructure, telecommunications, engineering and mining, supply chain logistics, aged care, agriculture, primary industry, food production, and the maritime industry)
- delivering services in sectors critical to Australia’s economic recovery (such as financial technology, large scale manufacturing, film, media and television production and emerging technology), where no Australian worker is available
- providing critical skills in religious or theology fields
- sponsored by your employer to work in Australia in an occupation on the Priority Migration Skilled Occupation List (PMSOL)
- whose entry would otherwise be in Australia’s national interest, supported by the Australian Government or a state or territory government authority.
What does this mean for your business/family ?
All foreign nationals travelling to Australia must have a valid visa and travel exemption. The decision to approve a travel exemption can be seen as subjective. If the applicant does not meet any of the exemptions detailed above, it is unlikely that they will be granted travel exemption and therefore will not be permitted to enter Australia.
You are automatically exempt from the travel restrictions and can enter Australia (without obtaining an individual exemption) if you are:
- an Australian citizen
- a permanent resident of Australia
- an immediate family member of an Australian citizen or permanent resident*
- a New Zealand citizen usually resident in Australiaand their immediate family members
- a person who has been in New Zealand or Australia for 14 days or more immediately prior to arrival by air in Australia
- a diplomat accredited to Australia, including their immediate family members (each member of the family unit must hold a valid subclass 995 visa)
- a person transiting Australia for 72 hours or less
- airline crew, maritime crew including marine pilots
- a person recruited under the Government approved Seasonal Worker Program or Pacific Labour Scheme
- a person who holds a Business Innovation and Investment (subclass 188) visa.
Exemption requests for travel from India to Australia
Based on current health advice, travel restrictions for travel from India to Australia have returned to global settings which means that foreign nationals currently residing in India can again apply for a travel waiver to enter Australia is they meet one of the above categories.
Temporary visa holders leaving Australia for a short trip overseas
Temporary visa holders in Australia can depart Australia at any time, however, they will generally not be permitted to return to Australia.
Temporary visa holders seeking to leave and then return to Australia MUST apply for an inwards exemption before they leave. Applications will generally only be approved if:
- the applicant meets the requirements for an individual exemption from Australia’s Inward Travel Restrictions, and
- they have a strong compassionate or compelling reason to leave Australiasupported by relevant documentary evidence, for example:
- attending the funeral of a close family member overseas, visiting a close family member who is seriously or critically ill, or seeking necessary medical treatment not available in Australia, or
- travel is essential for business purposes.
Travel for three months or longer
If you are seeking exemption from Australia’s outbound travel restrictions on the basis that you are leaving Australia for three months or longer, your proposed travel must be for a compelling reason and you must provide evidence to support your claims.
Evidence to support your application
Evidence must be provided in the form of a Commonwealth Statutory Declaration.
You are exempt from travel restrictions, and can leave Australia without applying for an exemption if you are:
- an airline, maritime crew or associated safety worker
- a New Zealand citizen holding a Special Category (subclass 444) visa, even if they are usually resident in Australia
- engaged in the day-to-day conduct of inbound and outbound freight
- travelling in association with essential work at an offshore facility in Australian waters
- travelling on official government business (including members of the Australian Defence Force and any Australian Government official travelling on a diplomatic or official passport)
- travelling directly to New Zealand and you have been in Australia or New Zealand for 14 days or more immediately before your travel date*
Restrictions on Australian citizens and permanent residents departing Australia.
If you are an Australian citizen or a permanent resident you CANNOT leave Australia due to COVID-19 restrictions UNLESS you have an exemption. You can apply online but you must meet at least one of the following:
- your travel is as part of the response to the COVID-19 outbreak, including the provision of aid
- your travel is for your business/employer
- you are travelling to receive urgent medical treatment that is not available in Australia
- you are travelling outside Australia for a compelling reason for three months or longer
- you are travelling on compelling or compassionate grounds
- your travel is in the national interest
- you are ordinarily resident in a country other than Australia.
The person should apply for an exemption as early as possible —at least 48 hours before the intended departure time. If granted an exemption, they must take evidence of that exemption to the airport.
Ordinarily resident outside Australia
On 1 August 2021 the Minister for Health and Aged Care amended the Biosecurity Determination 2020. From 11 August 2021 Australian citizens and permanent residents ordinarily resident in a country outside Australia will not be automatically exempt from Australia’s outward travel restrictions. From this date, you must apply for a travel exemption through the Travel Exemption Portal.
Supporting evidence must be provided and may include:
- foreign government issued documentation, for example
- foreign drivers licence
- foreign government issued residency card
- evidence you have an established and settled home overseas, for example
- tenancy/residential agreement
- utility bills, rate notices
- evidence you are employed or have ongoing business interests overseas
- letter from your employer/employment contract in a foreign country
- business tenancy agreement
If you have planned travel and have not been assessed as meeting the ordinarily resident requirements, please apply through the travel exemption portal under the ‘ordinarily resident’ category.
If you have received a travel exemption approval before 11 August 2021 and have not yet travelled, you may use this exemption for a single departure from Australia. You do not need to apply for another exemption, unless you have already travelled using your previous approval, or wish to depart again in the future.
If you are outside Australia and want to travel to Australia then return to your country of residence, you can apply for an outwards exemption before you arrive in Australia.
The short lockdowns earlier in the year had no significant impact in the real estate market in any sense. But Lockdown 6 is different.
The current lockdown is lasting much longer than the previous ones. It has significantly affected existing campaigns, paused/delayed proposed ones. According to our Melbourne E-Team real estate member McRae Property, the most significant impact is without doubt to cause a significant percentage of prospective purchases to decide not to sell in Spring 2021 because of the risk of Melbourne going into lockdown 7.
Agents all over Melbourne shares the same sentiment. The only question now is the quantum of the effect on the stock supply. McRae Property’s guestimate is circa 30% less than would otherwise have been the case.
Stock that does come to market, with high quality stocks have higher potential, will be keenly sought after and prices are expected to continue firming. Continuing the trend that began in the Spring of 2020 when Melbourne came out of the long lockdown of that year.
Buyers are still actively looking into the market and business is expected to continue as usual.
The new hybrid ways of working have changed the direction of global mobility and have created challenges for the leaders of global companies on how to continually support their people and consider their future and of the company.
In a publication from Relocate Global, Expatland Global Network’s Founder John Marcarian and London E-Tea Group Leader Ian Miles have shared their insights on what leadership looks like post-COVID 19.
John highlighted the importance of leaders knowing the needs of their employees. He shared that “leaving no one behind” is the philosophy leaders need to live by.
“As the mix of workers facing restrictions changes, we see many companies adopting a ‘two tier’ approach where there is a special focus put on isolated workers’ physical and mental health,” he says. “New forms of social interaction for those workers are put in place, such as the virtual team lunch (with food delivered!) or a simple delivery of employee care packages, or the implementation of additional medical or counselling support to address issues the isolated employee faces.” John added.
Ian Miles of James Cowper Kreston says that the challenge for leaders now lays in the ability to maintain an agile working policy for their employees.
“We need to focus on how we will manage that new way of hybrid working into the future,” Ian added.
Read the full article on the Relocation Global website.
Globally connected companies, Kreston FLS and Thelsa Mobility Solutions have joined The Expatland Global Network and will lead our Expatland Team (E-Team) in Mexico.
John Marcarian, Founder of the Expatland Global Network, says, “We are very fortunate to have Kreston FLS and Thelsa Mobility Solutions, a member of Harmony Relocation, as Group Leaders of our Mexico E-Team. Both firms are very established in Mexico and our global community of service providers can rely on Kreston and Thelsa to help their clients on the move.”
Kreston FLS, is a member of Kreston International, a global network of independent accounting firms. Kreston FLS is the primary provider of accounting, audit and taxation services to the E-Team clients coming in and moving out of Mexico City.
Thelsa Mobility Solutions will provide the logistics services required for moving successfully in Mexico City. Thelsa Mobility currently has 13 local offices throughout Mexico and a worldwide professional network through Harmony Relocation.
For both Guillermo Narvaez of Kreston FLS and Karina Mariscal of Thelsa, partnerships with companies with a global footprint is always encouraged and their membership in the Expatland Global Network is a complementary value-add service they can offer to their international clients.
The Expatland Global Network is made up of ‘E -Teams. Operating at a city level, they have essential local knowledge and insight and are a great resource for expats on the move.
Expatland began as a book, written in 2015 by John Marcarian, as a result of his personal expat journey. It later evolved into a global community committed in helping expats plan their move overseas.
E-Teams around the globe
The Expatland Global Network was launched by John in 2018. It is expanding rapidly and has established E-Teams in 31 cities including London, Sydney, Singapore, Amsterdam, Melbourne, Budapest, Hong Kong, and Toronto. With best-in-practice members recognising the importance of this service, many more will follow.
If you are interested in being part of Expatland Global Network or a business interested in being an E-Team member, you can get in touch with Expatland: http://www.expatland.com/contact/
Expatland Global Network continues to expand its partnership with Kreston International as two additional members join the Expatland community.
Kreston International is a global network of 170 tax & accounting firms in over 120 countries servicing business with top-quality professional advice and exceptional service.
Read more about this expansion of collaboration between the two networks here.
Expatland Giving Back Fund (EGBF), the not-for-profit parent company of Expatland Global Network, has continued to give back to the community by starting another project to help the pupils of the Aratashen school in Armenia. In partnership with Horizon Learning Center, Expatland Giving Back Fund has started an English Learning Program for students at Aratashen’s public school.
Arashaten is a small village located in the plains of Armenia. The main speciality of the locals is agriculture and gardening.
Teaching the English language to open wider opportunities
Expatland Giving Back Fund started its English learning program in Mid-March 2021 where a total of 88 students aged 6 to 14 have started their first lessons. The aim of the program is to provide students with opportunities to study the English language deeper, beyond the school’s English curriculum.
“Better education will help to keep the kids in the village, they will be able to find new work opportunities at their home place, instead of moving to the capital, as many do now in search of a job”, said Sevak Gharzaryan, principal of Aratashen school.
The program is taught by teachers who passed special training by Expatland Giving Back Fund. One of them is Anna Avagyan, a graduate of the State Language University of Armenia who has a wide practice of teaching English for kids for the past 10 years both in Armenia and Russia. Another teacher is Lili Ghazaryan who is pursuing a bachelor degree in IT at the American University of Armenia, but also has an English Teacher certificate and has taught math in English and English language for young kids for the past 3 years.
Continuing to give back
“Knowledge of English is an essential skill in today’s world. Not only does it provide increased education and vocational opportunities, but it also helps one form international friendships with people around the world. We are pleased to work with the students from Aratashen and give back to their community.” said John Marcarian, founder of Expatland Global Network.
Expatland Giving Back Fund is covering all the teacher’s expenses and books for the students are provided by Horizon Learning Center. The English learning program will be made available to older pupils by September 2021. The Expatland Giving Back Fund has been partnering with Aratashen school previously and it was decided to continue providing support to the school since mutual cooperation in the past has been proven to be fruitful.
Making safe and effective COVID-19 vaccines available to all Australians is a key priority of the Australian, State and Territory governments. But what does this mean to expats staying in Australia?
The Australian COVID-19 Vaccination Policy (Policy) outlines the approach to providing COVID-19 vaccines in Australia. It sets out key principles, such as that COVID-19 vaccines will be made available for free to all Australian citizens, permanent residents, and most visa-holders. Further, it outlines how COVID-19 vaccines will be accessible on a rolling basis, dependent on vaccine delivery schedules and the identification of groups for most urgent vaccination.
Who is covered by this policy?
The COVID-19 vaccination will be free for all Medicare-eligible Australians and all visa-holders excluding the following:
- excluding visa sub-classes 771 (Transit)
- 600 (Tourist stream)
- 651 (eVisitor)
- 601 (Electronic Travel Authority).
In terms of preliminary priority population groups, the Australian Technical Advisory Group on Immunisation (ATAGI) identified the top three priority for the vaccination which are:
- Those who are at increased risk of exposure and hence being infected with and transmitting SARS-CoV-2 to others at risk of severe disease or are in a setting with high transmission potential. This includes health and aged care workers; other care workers, including disability support workers; and people in other settings where the risk of virus transmission is increased, which may include quarantine workers.
- Those who have an increased risk, relative to others, of developing severe disease or outcomes from COVID-19 including Aboriginal and Torres Strait Islander people, older people and people with underlying select medical conditions.
- Those working in services critical to societal functioning including select essential services personnel and other key occupations required for societal functioning.
For further information about the Australian COVID-19 Vaccination Policy, you may download the Australian Government Policy here.
Income protection has been available in Australia for over 30 years and grown into a multi-billion dollar industry. Over time, due to the competitive nature of the industry, the features and benefits of income protection policies have grown to a point where claims paid are consistently exceeding premiums received making the industry unsustainable. In fact, income protection departments of Australian Life Insurers have lost approximately 4.3 billion dollars over the last 5 years.
The Australian and Prudential Regulatory Authority (APRA) has stepped in to address the situation and regulate the market to ensure it is sustainable. The measures imposed by APRA will significantly affect income protection policies entered into after the 1st of October 2021.
Importantly, there is no requirement for legislation to pass to implement these changes. APRA already has the power to impose them. APRA has confirmed the start date of 1 October 2021for the specific changes to be implemented.
What are the changes to income protection policies in Australia?
By the 1st of October 2021, Life Insurers in Australia will offer significantly less generous income protection policies to consumers.
The key changes are:
1. The discontinuing of agreed value policies. (effective 31 March 2020)
Previously, consumers could lock away an agreed value of the monthly benefit paid at the signing of the policy. If the policyholder’s income changed down the track, they would still receive the agreed amount even though their income may have decreased. Moving forward, the monthly benefit will be based on the policyholder’s actual income at the time of claim (or, for some insurers, the best year of earnings in any three years prior) as an agreed value is no longer available.
2. They are ceasing the ability to offer guaranteed renewable policies for the life of the policy with a maximum contract period of 5 years.
From 1 October 2021, Income Protection Policies can only be for a maximum of 5 years. After the 5 year period, a new policy must be entered into that reflects the current market terms and conditions. If a policyholder enters a new contract after the initial 5 years, medical underwriting is not required but any changes to the policyholder’s occupation, financial circumstances and dangerous occupations or pursuits or pastimes must be updated and reflected in the new policy. Insurers are also unable to extend a current policy even if the circumstances are the same. A new policy agreement must be entered into.
3. Limitation on the income replacement ratio available.
APRA is concerned that current excessive income replacement ratios and certain product features and benefits (particularly partial disability benefit formulas) can leave claimants in a better position financially than if they returned to full time work. Not only does this undermine the incentive for the person to return to full time work, but it may also lead to the individual paying additional premiums for cover that isn’t required.
Some examples of these policy terms and product features include:
- excessive indexation of the income level covered
- non-offset of income received from continued work, and
- additional non-income related benefits, such as rehabilitation benefits and transportation benefits.
APRA has announced changes to policy contract terms which mean that from 1 October 2021:
- benefits are capped at 90% of earnings at the time of claim for six months, and 70% after the 6 month period.
- indexation at the level of CPI is permitted.
- where income at risk excludes superannuation, SGC can be paid in addition to the 90%/70% cap otherwise the cap applies to income inclusive of SGC super.
- there is no cap on monthly benefits.
4. Limiting the way in which ‘income at the time of claim’ is defined
Previously, for agreed value policies, the monthly benefit was based on the agreed value at the time of policy commencement. Moving forward, income at the time of claim will be based on your actual earnings, not agreed earnings.
For policyholders with stable incomes, pre-disability income is to be based upon income at risk at the time of claim or within the last 12 months. For those with variable incomes, income risk is to be based on average annual earnings over a period of time appropriate for the occupation of the policyholder and reflective of future earnings lost as a result of the disability. It seems that the flexibility would cover people on maternity or unpaid parental leave.
5. The risk associated with long-term benefit periods (such as to age 65) is effectively managed and controlled by insurers.
For policies with long benefit periods, APRA requires stricter disability definitions. Previously, this was defined as being unable to perform your ‘normal job’. The expectation from 1 October 2021is that a more explicit definition of disability is established as some policyholders may be able to return to employment even though it may not come under the definition of your ‘normal job’. APRA aims to reduce the number of claimants who may be able to return to some paid employment but are not as they qualify for a monthly benefit under their agreed policy. This also presents some concern that policyholders could be forced to return to work before they are ready under stricter disability definitions.
What does this mean for existing and prospective policyholders?
Existing Policyholders are not impacted by these changes. The terms of their current policies will stay as agreed at the signing of the policy.
Prospective Policyholders should consider putting income protection in place prior to 1 October 2021 to ensure their policy falls under the current (more generous) arrangements.
As a result of these changes, we recommend that anyone considering putting income protection insurance in place consider getting appropriate cover sooner rather than later. The key benefits include:
- Protection of your most valuable asset, your ability to earn an income.
- Income protection cover is tax-deductible, which will effectively reduce the total cost of protection.
- Your policy can also provide benefits if you are injured and unable to work for short periods providing upfront payments for injuries such as broken bones or if you are diagnosed with a disease or cancer.
Just as the whole world does, relocations companies in Toronto continue to adapt, innovate and work harder than ever to provide assistance to expats during the pandemic. A lot has changed, everyone has had to adjust and bid farewell to the traditional process of moving from one city to another. And moving in and out of Toronto during this pandemic is different from what the usual norm for relocation has been pre-Covid19 times.
Nitin Badhwar of Welcomehome Relocations Inc., our relocation and shipping E-team member in Toronto explains what expats moving to Canada, and specifically Toronto, should expect.
So what has changed?
Strict implementation and compliance to health protocols have been paramount to making sure that service providers and expats alike are kept safe from the global pandemic. Information dissemination and aiding expats is now done virtually. If you are an expat who is planning to move to Toronto any time soon, expect these changes:
1. Virtual assistance
If you are planning to move to Toronto, expect that most communication will be done through online platforms like Skype and Zoom. You will most likely meet your service providers virtually. Meetings and deals will be done through your mobile and computer screens to reduce the risk brought upon by the Covid-19 virus.
The positive in this is that it is more convenient to reach and engage with service providers before you move. Similar technologies like FaceTime and Whats App are now more commonly used in the flow of communication.
2. Online tours and viewing
Looking for property has become virtual too. No need to worry about personally traveling to Toronto to look for a house or an apartment to move into. Relocation service providers now offer neighbourhood tours and orientations via video calls. Tours of rental accommodations and available properties are now done virtually which can be convenient.
3. Destination services apps
Destination services apps have been proven to be a very useful tool in advising and informing moving expats. The need for information, especially in these difficult and stressful times, has never been more crucial. Mobility managers can now easily give you information such as the movement on housing rates and other costs of living factors, country-wide and regional protocols in place to combat this pandemic, as well as continual and timely updates on changes to the protocols as they occur. With these service apps, you can now get real-time updates.
At the time of writing this article, Quebec has already instituted a curfew, and within days the province of Ontario is expected to implement something similar. With the service apps, this information can be communicated to travelling expats immediately so that you are properly informed and can make the right decisions.
4. Contactless grocery and shopping
If you are moving into Toronto or any part of Canada, you will be required to strictly quarantine for 14 days upon your arrival. So in addition to the aforementioned video tours and viewings, grocery shopping and delivery are now done virtually as well. This is to make sure that expats entering the country can avoid face to face interaction.
With all these adjustments, service providers continue to welcome traveling expats as they enter Canada, and ensure that you are properly and safely serviced throughout your transition. As the pandemic progresses service providers will continue to learn and come up with new and improved ways of doing things. You can expect that some of these changes will remain the norm even after the need for isolation is no longer required as they have already been proven efficient and effective.